FAQ

BartanShop is B2B Portal and our customers are Wholesalers & Retailers of Kitchen Utensils. So if you are keen to sell utensils you can surely buy from Bartanshop.Com

GST is not mandate to order but we will be Charging 12% GST on every invoice.

Follow just 3 Step Process to order any items.

• Select Product & the Quantity
• Select Product & the Quantity
• Check out with Address and make ID
• Make the Payments 

🙂 Walla !!! Your order is processed.

MOQ is Minimum Order Quantity, It is already mentioned on the product page.

MOQ is Very small at BartanShop you may find some products from 11 Kgs to 30 Kgs.

Sorry we do not accept below MOQ, as we will not able to process the orders due to the shipping standards

We have various mode available at BartanShop, we accept.

• a. Credit Cards like Visa, MasterCard, Maestro, American Express and Others too
• b. Your Bank Debit Cards
• c. UPI Payments
• d. Net Banking Fund Transfer.
• e. Wallets like Bhim, Paytm, and Google Pay & Others
• f. Cheque Payments too.

BartanShop offers multiple payment gateway and our online payments are hard core code which used secure technology to keep the transaction very confidential. All your OTP & codes are secure and well encrypted so that not even our employees can decode it.

If you want to deposit Cheques, the please find the banking details as under.
Cheque Favouring: Modern Metal Industries
Bank Name: State Bank of India
Account No: 33508743231
IFSC Code: SBIN0005097
Branch: Anandnagar, Ahmedabad

You can either make the online payments or Deposit the Cheques at your nearest branch or send the cheque at our mention address.

COD is available?
Currently Not, Cash on Delivery will be active very soon and we are surely working on that.

7-10 Working Days, we are trying every day to ship more early.

Yes, after we mark the Order as Shipped from Our Centre you can see the tentative date on which you might receive the parcel, but some time you might get before or after the prediction date.

But for a particular date it would be difficult to predict as there are many other factors which some could be under consideration like season, festive load, holidays or some blockage of roads, public or political events and many other.

Don’t worry too much, just order it and see the dates while tracking.

Yes, only if your order is not processed, if you are late to inform us then it would be difficult to change it.

Yes you can easily track your order and get the latest status for the same.

There are different quality of the products that we are providing, the pricing depends on it. We have clearly mention in the product literature for the same.

Some of the products which have simple polish which as per the industry standard.

• Simple Polish
• Mirror Polish
• Laser Polish

If the product is received in damage condition, we will refund the Amount.

There are times where some errors happens or have some inventory issue, so in that case orders might get cancelled.

We have mentioned the refund policy in detail but first we would like to understand the issue what you have faced and surely refund if needed.

To Refund the amount it normally takes 7-10 working days after the shipments is received back to us.

We do not work on Holidays.

We are very sorry for the inconvenience caused to you, normally it happens when there is issue in the internet and that link sometimes get breakage. You can write us in details and we will surely get back to you.

Please mention:
Name of the Firm:
Address:
Mobile No:
Email ID:
Order ID:
Amount:
Date of Payment:

You can send these details to our email id : hello@bartanshop.com

If you have Promotional Code then at the time of ordering the product you can punch the “Coupon Code” and get the discount respectively.

We have sale on regular intervals before the Festive Season, you can participate the sale by making orders for getting more and more discounts.

There are three types of Discount codes:
1. Only for Single, It will have the expiry for the same.
2. for Multiple Times but during Fixed Dates Only.
3. In sale without mentioning any codes you can easily avail the discount.

You can write us on hello@bartanshop.com
You can call us on +919328086699
You can write on our postal address
258/A, GVMM, SP Ring Road, Odhav, Ahmedabad